Running a testing team involves recruiting, navigating labor laws, onboarding, managing daily work, and handling HR concerns. It’s even more complicated when resources can’t work offsite due to IP and security issues. Businesses must find a way to staff and manage these teams, all while focusing on their core business.
Our client—a Fortune 100 consumer electronics giant based in Silicon Valley—came to us for help building and managing an onsite testing team.
Each resource needed to be native, bilingual, familiar with the client’s products, and within driving distance of our client’s headquarters. Also, the work was 2-5 days per week as needed—tricky to staff because of the part-time and fluctuating nature of the work.