What Makes us Shudder about Localization Testing I
"A Little Paranoia Can Go a Long Way"
Testing and bug-tracking is not an exact science, though most of us would like it to be. The more experienced we get as testers or test managers, the more aware we are of things lurking around corners, and the what-could-go-wrongs that will go wrong. Sounds a little paranoid, right? In this first installment about what makes us shudder in localization testing, we describe some elementary and more complex issues that testers encounter (or not) while providing some hints to help solve them. After reading, we trust you will be a little more paranoid too!
A healthy approach to testing should be tinged with a bit of paranoia. Add in a few parts of mistrust and you will be in good shape. Feeling bad vibes can support a good risk analysis, detect inappropriate test coverage while suggesting improvements, avoid redundant preparation, ameliorate an inadequate test plan, and for good measure, find leaks in the test process for a given product. Bearing this in mind, we must remain QA-conscious and flexible; otherwise we can become paralyzed, instead of being an inconsolable worrywart.
Being "appropriately mistrustful" while adhering to a "customer is always right" attitude is a contradiction that must live together in the area of localization testing. The following are several real-life examples. If you are a localization testing expert, you may have demons such as these discussed here.
To continue reading, please download the full PDF version of this article, published in the June 2003 issue of the Localisation Focus magazine.