Effective project management is perhaps the single most important factor that impacts the success of localization projects. The hallmark of successful project management is integration of the many disparate activities, in-house and remote teams, inputs and outputs with the single objective in mind - to deliver localized products that meet the defined quality criteria, on time and within the agreed budget.
Project management ranks consistently among the top three factors that matter most to our clients. It is also an area where our clients tell us Moravia delivers excellence. Every Moravia project manager satisfies the stringent requirements for this function from some of the most demanding customers in the world.
At any given moment, we have hundreds of projects in production. As we manage multilingual projects of any size into any number of languages, we do so with customers, in-house teams and in-country partners located in multiple time zones around the world.
Our Project Managers
To manage the complexity and ensure success of their projects, our project managers have all-around production experience combined with specific project management education. This gives our clients the confidence they can rely on Moravia to successfully deliver multilingual projects and be an effective extension of their own internal teams.
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Moravia is a process oriented company and project management is the key process integrating all other localization processes and tasks. We place significant emphasis on the selection, training and evaluation of our project management staff, and follow the ETP Structured Project Management methodology, which is focused on planning, risk management and delivery.
One critical part of the ETP methodology that each of our project managers follows is the overall Project Success Indicator (PSI). A PSI tracks the key components that make for a successful project, and indicates when projects are on track to be delivered on-time, within budget and with the quality expectations of our customers - and when they are not, so that specific corrective actions can be taken.
Moravia's project managers are skilled in:
- Planning - implementation and risk analysis
- Project scheduling
- Managing Kick-off Meetings - internal and external
- Team motivation
- Issues resolution and tracking
- Budgeting and change order tracking
- Detailed status reporting
- Project post-mortem and improvement recommendations
In our view, even with excellent project management methodologies and technologies, project management continues to be a highly human activity. Above all, project management is about understanding the needs, requirements and the processes used by our customers. It is about trying to anticipate future developments, managing people, prioritizing tasks, managing change and risks, and effective communication with all project stakeholders.
That's why we work closely with our customers to understand their specific requirements and build core teams for them. These core teams are dedicated to the account and build strong working relationships with our customers.
In many situations, we have won the trust of our customers to take full control of their outsourced globalization projects, coordinating their internal resources along with our resources, and with a limited involvement of the client.
Project Manager Responsibilities
Project managers are responsible for several areas; those listed below are especially relevant for the relationship between Moravia and our customers:
- Core production team management This includes tracking of the work completed and resource planning (both human and technical).
- Project delivery Ultimately, the project manager is also responsible for ensuring that the deliveries to the customer are made on time and that they meet the expected quality.
- Non-core production team supervision This includes ensuring that all items are delivered to the core team on time and with the required quality. It is the project manager's responsibility to ensure that the non-core production teams have all necessary up-to-date information on the project.
- Regular client communication As well as routine status reporting reflecting the current project status, and ad-hoc project communication, the project manager is responsible for communicating any specific project issues (technical issues; linguistic issues; deviations from the planned schedule; etc.) as soon as they become visible.
- Invoicing Based on the original project scope and price quotation, and on the work tracked by the core and non-core teams, the project manager provides invoices for client approval.
All in all, the project manager plays a crucial role in the project as she or he is a liaison between Moravia and our customers.
To find out how our Project Management capabilities could help you manage effectively your multilingual localization projects, please complete the Request for Information form and we will get back to you shortly, or see other options for contacting us.