Information security management (InfoSec) has come to occupy an important place in many if not most IT-related industries, and language services are no exception. Despite its importance, it is not a frequent topic of discussion. Yet the fact that intellectual property and products and content yet-to-be released are exchanged and modified between clients and service providers places a special emphasis on this issue.
This article aims to address some of the important InfoSec considerations as applicable specifically to language services. ISO/IEC 27001 is a globally recognized standard for the management of information security. The purpose of ISO/IEC 27001 is to help organizations establish and maintain an Integrated Security Management System (ISMS).
ISO/IEC 27001 standard for information security and its alignment with ISO/IEC 9001 (quality management) used in language services
Many companies, if they have not already decided to adhere to ISO/IEC 9001, are at least considering it. The reasons for fostering a quality management system are clear and are a good sign of a company's maturity.
As with any management system, it needs to integrate all relevant components of a business with all other management systems within a company to help ensure focus on business goals and objectives.
ISO/IEC 27001 is designed to integrate fully with ISO/IEC 9001 and leverage many similar requirements. The resulting management system (IMS) helps create consistency, improve communication and optimize business practices by balancing conflicting objectives, responsibilities, processes, resources and relationships.
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