The age-old real-estate wisdom - that it is the location which matters - certainly has its application in the globalization outsourcing industry, too.
That's why at Moravia Worldwide we have built three large regional production centers - in Brno (Czech Republic), Nanjing (China) and Rosario (Argentina). These are supported by local offices and production centers in North America, Japan, China, Ireland, and throughout Europe.
As Moravia has grown over the years, we have purposely located our regional production centers in "second city" locations such as Brno, Nanjing and Rosario to ensure access to talent, technologies and infrastructure while at the same time being able to offer cost-effective solutions to our clients for the centralized tasks completed at these regional hubs.
Please visit Locations for the complete list of all our offices and their contact details.
Pioneering New Locations
Moravia is arguably the translation and localization leader in establishing cost-effective regional centers to serve customer needs in important representative regions in Europe, Asia and the Americas. We pioneered the localization business model of centralizing non-linguistic back-office functions in cost-attractive regions. With our smart locations, we provide our clients with a unique combination of near-shore as well as off-shore globalization outsourcing solutions.
Follow the Sun
Thanks to our regional centers, Moravia can provide a seamless follow-the-sun production model, with round-the-clock operations. We work with clients to determine optimal production locations and methodologies for tasks that can be completed in a centralized location such as project management, DTP, engineering or testing to choose the most cost-effective location, and optimize project turnaround times, reduce overall costs and ensure consistent quality.
From Near-Shore to Off-Shore
Our customers can take a measured approach to balancing location-based risk. It is possible to initiate project work in a near-shore location, building knowledge and experience, and then make a managed move to an off-shore location at the right time, to further optimize processes, quicken turnaround times and reduce overall costs. In other cases, our customers choose to work directly with one of our off-shore locations right away.
Since we have built our offices organically, our customers can be safe in the knowledge our teams work consistently, following the same set of Moravia processes, regardless of the location.
What matters when you choose an outsource location?
Companies evaluating different global regions for outsourcing face any number of decisions in choosing the best location. In our experience, the universal factors they consider most often include:
- Time zone Even though our interconnected world makes us less vulnerable to concerns about communicating across long distances, a significantly long time zone overlap with an outsource partner - for both regular communication (status reporting; weekly meetings) and impromptu communication (problem solving) - should not be underestimated.
- Geography Outsource partner locations should be easily accessible, and even though the relationship might be largely virtual, geography considerations matter (consider the situation when a product might need to be shipped from client to partner and back to client). Accessible locations mean speed, low cost of transportation and ease of travel for face-to-face meetings.
- Legislation Shared legislature, or at minimum a similar historically-based legal system should be paramount. In the EU for example, most Central and Eastern European (CEE) countries are now full-fledged EU members, meaning they share the identical or harmonized legislature covering everything from trade, labor, and regulatory affairs to consumer regulations. This can dramatically reduce the costs and requirements for administration. Concerns about protection of intellectual property can be eased through common legislature.
- Cultural proximity A shared cultural background and heritage, and a largely-shared set of assumptions and human experience can streamline communication considerably. In a business context, this results in an overall compatibility with prevailing business culture and ethics. Regions such as Latin America and CEE, for instance, share a historical connection with Western Europe and North America.
- Skill pool and costs of labor Emerging market regions typically tapped as outsource locations often provide a large pool of educated, well-trained and motivated resources with up-to-date skills. The hourly costs of labor vary from region to region, but are still lower than in Western Europe or North America. European-based companies in particular are well-positioned to make use of wage differences in the CEE region before wage levels in Western and Eastern Europe equalize. Similarly, North American companies can benefit from wage differentials in Latin America and Asia.
- Other costs While labor costs in, say, India or China are lower than the CEE average, they are only part of the total cost of doing business. Because the business and overall technical infrastructure in China and India is still developing, these costs are often considerably higher than in other global regions. This applies to support services such as accounting or legal services, IT infrastructure and internet connectivity, and other costs. Since non-labor costs can be high, it can take a large scale and a high degree of utilization to successfully realize overall cost savings.
- Balancing risk Each aspect of a decision to outsource - time zone, geography, legislation, culture, skills, cost - has its own risk. Companies choosing only one outsource partner, or even one outsource region, may find the balance of risk skewed in an uncomfortable way. A balanced outsource risk may be one which considers multiple partners, locations or even regions.
Moravia Regional Production Hubs
Brno (Czech Republic)
Moravia Worldwide was founded in 1990 in Brno, the historical capital of the Moravian region in the southern part of the Czech Republic. The city is the cultural, political and business center of the South Moravia region, and is the vibrant home of commerce, the arts, sports and entertainment and higher education in the area. Close to Prague, Vienna, Bratislava and Budapest, Brno is situated at the crossroads of Northern and Southern Europe. Brno is the headquarters location for Moravia Worldwide.
There are two office locations in Brno, Hilleho, housing production, management and administrative offices, and Prikop, a production location. Moravia's Brno locations primarily serve our translation and localization and testing and engineering clients in Europe and North America, and Brno is a hub location for centralized activities such as project management, desktop publishing and engineering. Brno is also our flagship near-shore location for Europe-based customers.
In 2002, Moravia established our Asian presence, opening a production office in Nanjing. As the capital city of the Jiangsu Province, it is conveniently located between the southern centers of Shanghai and Shenzhen and the capital city of Beijing. With a population of over 6 million, Nanjing is one of China's four key scientific and educational cities, and a home to a fast growing number of IT and research and development centers.
Moravia's Nanjing location provides a comprehensive suite of localization services, including software testing and engineering for all languages, linguistic testing, project management, translation and DTP. Together with Brno, Nanjing is one of the two key production centers for Moravia's testing and engineering services business unit.
Following on from expansion in Europe in the 1990s and then to the US, Ireland, China and Japan, Moravia opened a production center in Rosario, Argentina in 2006. Moravia's Latin American production hub provides multilingual project management services for Moravia's global customers, with a special focus on regional support of Moravia's clients in the Americas. This location also serves as Moravia's center for localization services into Spanish and Brazilian Portuguese - two languages with a consistently increasing demand.
Argentina's third largest city, with a population of over 1 million, Rosario is an important trade, transportation and logistics and technology center.
Argentina - and Rosario in particular - has been established as a major localization center on the industry map. As a major production hub for North American companies, Moravia's Rosario location provides a cost-effective production base with a similar time-zone as North America as well as "cultural proximity" to both the Americas and Europe.