Associate CX Project Manager (Santa Clara County, CA)

Moravia is looking for a full-time Associate CX Project Manager to work onsite at our Client’s facility in Santa Clara County, California. This role will support the Client’s CX Design team with activities ranging from, but not limited to, managing the intake process for images, working with requestors to gather sufficient requirements, partnering with the image design team to track progress and keeping requestors aware of progress and timelines.

Location: Onsite at Client facility in Santa Clara County, California (Local candidates only)
Job Status: Full-time, Non-exempt (hourly); applicants must be currently authorized to work in the United States for any employer
Industry: Translation and Localization
Reports to: Sr. Project Manager
Benefits: Excellent Benefits Package

Essential Duties and Responsibilities

  • Work closely with cross-functional teams to manage incoming image requests; ensure stakeholders, the image production team and external agencies are aware of these requests
  • Monitor the image production queue and close out requests that have been fulfilled
  • Partner with different teams to track project status
  • Keep team aware of issues and risks, and drive resolutions in a timely manner
  • Collect, organize and publish project status
  • Maintain an image request report that showcases status

SUPERVISORY RESPONSIBILITIES -None

Knowledge, Skills and Abilities

  • Proficient Power Point and /or Keynote skills
  • Have a passion for project management
  • Extremely organized, efficient, and detail-oriented work habits
  • Comfortable with rapid deliverables, change and uncertainty
  • Excellent interpersonal, written and verbal communication skills
  • Demonstrated ability to work with cross functional teams
  • Ability to make good judgments and sounds decisions (business acumen)
  • Ability to balance many demands from varying teams
  • Proven ability to manage through constant change, and at times, uncertainty
  • Advanced time management and documentation skills

Education and/or Experience

  • BS/BA degree and 2+ years of relevant work experience; or equivalent combination of education and experience
  • 2+ years of demonstrated UX/CX knowledge
  • Required Computer Experience: Mac OS X & iOS knowledge (Current & older versions) and familiarity with iOS hardware
  • 2+ years’ experience in Project Management
  • Proven track record of delivering projects on time and with quality
  • Familiarity with basic web technologies

CERTIFICATES, LICENSES, REGISTRATIONS -None

Online Application

To apply for this position online, please provide your contact information and then attach your CV/résumé and cover/motivational letter. Feel free to apply for as many opportunities for which you are qualified. If you do not find an appropriate job currently open, but feel you could contribute to Moravia in another capacity, you are welcome to apply as well. In that case, please specify the respective functional area of your interest.

Thank you, and we look forward to hearing from you!

Fields marked with an asterisk (*) are required. Acceptable file formats are Microsoft Word documents (.doc), Rich-Text Format (.rtf), PDF files (.pdf) and plain text files (.txt).

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